Triaging the emergency department, not the patient

Triage, as it is understood in the context of the emergency department, is the first and perhaps the most formal stage of the initial patient encounter | Journal of Emergency Nursing

Bottlenecks during intake and long waiting room times have been linked to higher rates of patients leaving without being seen. The solution in many emergency departments has been to collect less information at triage or use an “immediate bedding” or “pull until full” approach, in which patients are placed in treatment areas as they become available without previous screening. The purpose of this study was to explore emergency nurses’ understanding of—and experience with—the triage process, and to identify facilitators and barriers to accurate acuity assignation.

Full reference: Wolf, L.A. et al. (2017) Triaging the emergency department, not the patient: United States emergency nurses’ experience of the triage process. Journal of Emergency Nursing. Published online: 24 July 2017

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